Fiat Deposit
- How to deposit fiat currency into your HashKey MENA account?
- Why did my fiat deposit to HashKey MENA fail?
- What fiat currencies are currently supported for deposits on HashKey MENA?
- What is a fiat whitelist account?
- How long does it take for a fiat currency deposit to be credited to my HashKey MENA account?
- In which countries/regions can banks deposit funds into my HashKey MENA account?
Fiat Withdrawal
- Is there any limit on the amount I can withdraw from Hashkey MENA?
- How to withdraw fiat currency in HashKey MENA?
- How long does it take for a fiat currency withdrawal from HashKey MENA to be credited?
- Why is the amount credited different from the amount I requested for my fiat withdrawal?
- What are the fees for withdrawing fiat currency from HashKey MENA?
- What should I do if my fiat withdrawal from Hashkey MENA failed?
Digital Assets Deposit
- How to whitelist deposit address and withdrawal address at one go (Personal Wallet) APP version
- How to whitelist deposit address and withdrawal address at one go (Personal Wallet)
- How do I deposit funds from my personal wallet to HashKey MENA?
- How do I withdraw digital assets from a third-party exchange to HashKey MENA?
- Currently, what are the third-party exchanges that HashKey MENA accepts deposits from?
- My personal wallet/ third-party exchange indicated that the withdrawal was successful, but my account has not been credited yet. What should I do?
Digital Assets Withdrawal
- What is Layer 2 - HashKey Global Blockchain Wiki
- What is Layer 1 - HashKey Global Blockchain Wiki
- What is Scalability - HashKey Global Blockchain Wiki
- 【Video】HSK- Hashkey Chain Sign Message-Withdrawal Guide
- 【Video】HSK-ERC20 Sign Message-Withdrawal Guide
- Which exchanges do we currently support withdrawals to?
OTC
Identity Verification
- What is a dormant account?
- Corporate Account Opening Process
- HashKey MENA supported Countries/Regions for Account Opening
- Important notes for submitting proof of address documents
- Example of Identification Document for GCC Countries
- Is there an age restriction for identity verification?
2FA
- What is Passkey?
- How to cancel your account？
- How to login to account if access 2FA verifications is lost?
- How to set up 2FA( 2factor authentication)
- How to reset the login password?
- What is 2FA and why do I need to enable 2FA?
Glossary
Risk and Fraud
- Notice to Clients on Fraudulent Links and Websites
- What is Phishing (Email, Website, SMS, Phone)
- How to Prevent phishing attacks
- How to Identify phishing emails
- How to Identify URL Spoof Phishing
- How to Avoid Phone-based attacks