Dear HashKey MENA users:
We regret to inform you that the system upgrade originally scheduled from June 16, 2026, 03:00 - 15:00 (UTC+4), requires further postponement due to unforeseen technical adjustments.
The current arrangements are as follows:
- Service Status: During the system upgrade, all HashKey MENA services will remain suspended. All deposits as well as API services will be paused.
- The specific time for service resumption is to be determined. We will provide updates promptly via official channels based on the progress.
- Interim Support: Should you encounter any urgent issues during this period, you may contact our support team through customer service channels.
We are deeply sorry for any inconvenience caused by this delay and appreciate your patience and understanding. We are fully committed to advancing the upgrade work to ensure system stability and security. Please follow our official announcements or social media accounts for the latest updates. HashKey MENA is committed to providing you with safe and reliable services. Thank you for your support!
If you have any questions or need further assistance, please feel free to contact our team: support@mena-cs.hashkey.com.
HashKey MENA
About HashKey (MENA)
HashKey (MENA) is the flagship business under HashKey Group, offering licensed crypto asset trading services. HashKey MENA FZE, the operating entity of HashKey (MENA), is licensed by the Dubai Virtual Assets Regulatory Authority (VARA) as a Virtual Asset Service Provider (VASP Reference: VL/25/03/002) to conduct (i) Exchange Services and (ii) Broker-Dealer Services. HashKey Global does not service users from Hong Kong, United States, Mainland China and certain other jurisdictions in compliance with laws and regulations. Certain services, features, and campaigns may not be available in your jurisdiction.
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