Dear Customers,
To provide a better service experience, HashKey MENA will undergo a system upgrade on June 16, 2026. After the completion of this upgrade, the statistics time zone for all business operations across the platform will be adjusted from UTC+0 to UTC+8.
The main impact scope of this time zone adjustment is as follows:
- Billing Time: The generation and settlement cycles of all your order records and trading bills will be reclassified and calculated based on natural days in the UTC+8 time zone.
- VIP Fee Rate Statistics Time: The trading volume calculation, asset snapshot capture, and exclusive fee rate update time for VIP levels will be calculated based on 00:00-23:59 (UTC+8) daily.
- Other Daily Reset Operations: Operations updated based on natural days, including but not limited to daily withdrawal limits, will be synchronized and calculated in UTC+8.
Please pay attention to the above time adjustments and make relevant trading and fund arrangements in advance. We deeply apologize for any inconvenience caused by this time zone adjustment.
Thank you for your continued support and understanding of HashKey MENA! If you have any questions, please feel free to contact our official customer service team.
HashKey MENA Team
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