Why does my fiat withdrawal request show as successful, but I haven't received the funds?

A successful withdrawal request that does not result in the funds being credited to your account generally means that while Hashkey MENA has completed the transfer, the receiving bank, due to its risk controls or for some other reason, has either automatically refunded the amount or processed a reversal at your request. In such cases, please contact our customer support team at [e-mail] immediately.